Effective Date: August 28, 2026
Impala Medical Group respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit impalamed.com or communicate with us through our website.
Information We Collect
We may collect information that you voluntarily provide through our website, including your name, telephone number, email address, subject, message, and other information you choose to provide through a contact form.
Our website and service providers may also automatically collect limited technical information, such as your IP address, browser or device type, pages visited, referring page, and date and time of your visit. This information may be collected through server logs, cookies, or similar technologies used for website functionality, security, and performance.
How We Use Information
We may use information collected through the website to:
- Respond to questions, inquiries, or requests;
- Communicate with patients, prospective patients, families, health care professionals, and other business contacts;
- Operate, maintain, secure, and improve our website;
- Prevent fraud, misuse, or security threats; and
- Comply with applicable legal and regulatory requirements.
Sharing of Information
We may share information with service providers that assist us with website hosting, security, website forms, email communications, information technology, and other services necessary to operate our website and business.
We may also disclose information when required by law, regulation, court order, or other legal process, or when reasonably necessary to protect the rights, safety, or security of Impala Medical Group or others.
We do not knowingly sell information submitted through our website contact form to third parties.
Cookies and Online Tracking
Our website may use cookies and similar technologies for essential website functions, security, performance, and related technical purposes.
Some web browsers offer a “Do Not Track” signal. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to browser Do Not Track signals. Third-party service providers involved in operating the website may collect technical information in accordance with their own privacy policies.
Your Information and Choices
You may contact Impala Medical Group to ask about personal information that you have submitted through our website or to request that inaccurate information be corrected or deleted, subject to applicable legal and record-retention requirements.
Requests may be sent to info@impalamed.com.
Medical Information and HIPAA
The general website contact form is not intended for the submission of sensitive medical information or urgent medical concerns. Please do not include protected health information or other sensitive medical information in a general website inquiry.
Information that constitutes protected health information may be governed separately by the Health Insurance Portability and Accountability Act (“HIPAA”) and Impala Medical Group’s Notice of Privacy Practices. This Website Privacy Policy does not replace the Notice of Privacy Practices.
If you are experiencing a medical emergency, call 911 or seek emergency medical care.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to respond to your inquiry, provide requested services, comply with legal or regulatory obligations, resolve disputes, and maintain appropriate business records.
Children’s Privacy
This website is not directed to children under 13 for the purpose of collecting personal information directly from them. A parent or legal guardian should communicate with us on behalf of a minor when appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, the revised policy will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact:
Impala Medical Group
Email: info@impalamed.com